A very good report: Americans have found strength in online therapy

Online therapy has become a practical, reliable and effective way for many people to prioritize their mental health. Online therapy is more popular than ever and is bringing relief and support to millions of Americans who are struggling with the collective problems affecting our country and their own personal challenges.

According to VigorTip’s new study of 1,000 Americans currently undergoing online treatment, there is one thing everyone can agree on-online treatment can help. In fact, 90% of respondents agree that seeking mental health services is a true sign of strength.

Amy Morin, LCSW

In the past, people worried that asking for help was a sign of weakness. Fortunately, people seem to be beginning to realize that admitting they need support requires strength.

—Amy Morin, LCSW

Although long overdue, it is finally time to proudly prioritize mental health, say goodbye to any lingering shame, and rely on all the help provided by online therapy when we need it most. Among those surveyed, 83% said they are turning to their therapist to talk about the 2020 election, the coronavirus pandemic, racism, economic recession, etc.

Decline in mental health stigma

The basis of online therapy has always been to provide people with a safe and accessible space to discuss doubts, conflicts, challenges, health conditions, daily thoughts and needs, etc. with well-trained mental health experts. However, the existing stigma surrounding mental health treatment — and an unfamiliar platform that significantly changes the treatment environment — means that online treatment is still far from being a primary consideration.

However, with unprecedented events in 2020, the need for mental health support has exceeded the stigma, and many people are now beginning to tell their experiences. In fact, 74% of respondents publicly stated that they saw a therapist, and 89% agreed that if more people seek mental health services, society will become better.

Most importantly, 91% of people in online therapy currently agree that more people should try it. This resounding recognition has undoubtedly cleared the way for the continued success of online therapy.

Amy Morin, LCSW

Online therapy provides flexibility that traditional therapy does not. Some people are sending messages to their therapist all day long and thank them for not having to wait for a week of feedback. Others like to schedule a live chat or video session when they need it.

—Amy Morin, LCSW

These users rely on online therapy to help them weather the ups and downs of today’s unstable situation. Therefore, it is not surprising that more than one-third of Americans surveyed plan to continue to see their therapist online for at least the next six months. In these uncertain times, online therapy has become a beacon of hope for many people.

Watch now: Beginner’s Guide to Online Therapy

Different regions have different sources of stress

To say that the stress level is high is an understatement. There are many uncertain topics that interviewees are concerned about, including but not limited to:

  • The government’s handling of COVID-19 (68%)
  • Economic recession (65%)
  • 2020 general election (64%)
  • Racial injustice (61%)
  • Police brutality (60%)

Although everyone in the survey is worried about one thing (or many things), the specific political issues of these Americans vary depending on where they live. Among those currently undergoing online treatment:

  • Northeast: Generally speaking, people in the Northeast are more worried about many political issues than the rest of the country, especially the government’s response to COVID (74%), the 2020 election (71%), economic recession (71%), and racial injustice ( 69%), to name a few.
  • West: Compared with the rest of the country (65%), the western region has slightly higher concerns about police brutality.

But this old adage still applies-actions speak louder than words. Despite how worried people in the Northeast are about specific political issues compared to other parts of the country, people on the West Coast are more likely to bring these issues into their treatment process. Not everyone will tell their therapist everything, but among those surveyed:

  • West: Compared with other parts of the country, Westerners rely more on online treatment to help deal with political issues—especially in the government’s handling of COVID (52%), racial injustice (46%) and economic recession (42%) ) Wait.
  • Northeast, Midwest, and South: People in the Northeast, Midwest, and South may not be as active as they are in the West, but about one-third of people in each region will go online to discuss racial injustice, economic recession, and conflict with them. The therapist spread misinformation.

Online therapy is helping people find relief

Not all people surveyed are new treatments. In fact, in the past six months, 56% of respondents have transitioned from face-to-face treatment to online treatment, which is most likely due to COVID-related agreements.

But one in five respondents actually started online therapy in the past three months. This not only hints at the stress, anxiety and other mental health issues that have affected Americans in recent months, but also hints at the tools Americans use to cope. This strategy seems to have worked, and online therapists are highly satisfied.

Among those currently receiving online therapy, 92% are satisfied with their overall experience, especially quoting:

  • Ease of use (92%)
  • Privacy (91%)
  • Response time (91%)
  • Consulting quality (90%)
  • Safe (86%)
  • Cost (82%)

In addition, 93% of respondents agreed that treatment is helpful. In such a time of national turmoil and social unrest, this is promising and explains why one-third of the interviewees stated that the current election problem is one of the reasons they are currently seeking treatment through online therapy.

In addition to other mental health or personal issues, 54% of respondents also said that election issues accounted for at least half of the topics discussed in their meetings. Of those who actually discussed current political stressors with a therapist, 72% said they thought it was helpful, and 78% would advise others to do the same.

Amy Morin, LCSW

People can get online treatment more easily. You don’t need to arrange childcare services or commuting, it’s usually less expensive than face-to-face treatment, and it’s helpful for people in rural areas or areas with a long waiting list, because most online treatment sites match people within a range The therapist for a day or two.

—Amy Morin, LCSW

All these findings indicate that online therapy is helping people find relief and support during completely unpredictable times. It is not only national issues that affect mental health, but also how national issues arise and pose challenges to people’s daily lives. For example, among people who have discussed these issues with a therapist:

  • 71% found help when worried about sending their children back to school
  • 67% found help to deal with unemployment
  • 65% of people seek help because of discrimination
  • 64% found help for their anxiety about returning to work
  • 63% of people seek help because they are worried that they or their loved ones may contract COVID-19

Very good sentence

Keeping your feet on the ground when things are constantly changing is never easy, let alone in such a turbulent period for the entire country. But there is hope-those who choose to participate in online therapy will realize that this is a healthy and successful operation.

And everyone agrees that online therapy is a way to combat stress and mental health problems, and it is also a way to combat the uncertainty and discomfort brought about by national dialogue. But perhaps most importantly, everyone agrees that online therapy is a true sign of power and a powerful tool that, if used, can help more Americans maintain better mental health.


VigorTip conducted the above research as an online survey, surveying 1,000 adults living in the United States from August 17, 2020 to September 4, 2020. To be eligible, survey participants must have had a conversation with an online therapist in the past three months, and usually do so at least once a month. Quotas are used to ensure transgender, regional and racial/ethnic representation. The margin of error is +/- 3%, the confidence level is 95%, and the margin of error for subgroups is higher. The demographics are as follows:

  • Gender: 59% female, 40% male, 1% non-binary/third gender
  • Generation: 8% Generation Z, 41% Millennials, 26% Generation X, 24% Baby Boomers or older
  • Region: Northeast 20%, Midwest 20%, South 38%, West 23%
  • Location: 43% suburban, 39% urban, 18% rural
  • Race/ethnicity: 69% white, 15% black, 16% Hispanic, 7% Asian, 3% Native American or Alaskan Native
  • Political views: 26% conservatives, 30% moderates, 39% liberals
  • Education: 58% graduated from university or above, 42% some university or below